Hello, there, you may check if you have enabled the non-hotspot mode in the settings. hoping customer service will actually help this go round. Hi there, not sure what security camera brand you are using. In this article I will use one of the popular action camera apps for Android devices called “YouMera”, which I will use with an SJ9000 action camera, other popular apps are the XDV and with cameras like the SJCAM 5000 and 4000 you will need the SJCAMHD App. 99. I have an IP wireless camera & it was working fine until I did an update on it! #5. EDIT: So sorry, didn't read the top post. Hi Josephine, after changing the router, you need to reset the camera and reconfigure the network settings on your camera. Camera is useless without app. Hope this helps. Hope this helps. I have setup WIFI and assigned a static IP address to the camera but the camera will lose the wireless connection when i reset the power, and You may also contact professionals of your security camera brand for further information. Hope this helps. Chinavasion has a large section of action cameras include many supporting 4K and 2K resolutions with Wi-Fi connectivity all at great wholesale prices. Lol. And for any question, please don't hesitate to leave it in your comment. Crosstour Action Camera 1080P Full HD Wi-Fi 14MP PC Webcam Waterproof Cam 2" LCD 30m Underwater… by Crosstour Customer Questions & Answers Find answers in product info, Q&As, reviews There was a problem completing your request. You can also read this post /how-to-set-up-ip-camera-remote-viewing/ for more detailed solutions. Crosstour Action Camera 4k 16MP WiFi It’s a modern – fashioned model of action camera sports designed for physically active people who want to immortalize the moments of their activities. I can only view image if I'm connected to the same wifi but not if I leave my house. Hi Ethelyn, after changing the network provider, you have to reset the camera and reconfigure the WiFi settings. Hi Tracey, you may reboot the router and your cameras to see if it works. If this won't work, it is best to contact the support team of your security camera brand asap. Contact the support team of the IP camera company and explain the issue to them. Hi Maida, it is best to contact the support team of your security camera brand asap. Hi, I've been trying to set up a Victure Wireless Security Camera PC320. Hi Sue, you may reset the camera first and type in the UID and password manually. I have the same issue at home. The blue light will flash 7 times indicating that Wi-Fi has turned off. Hope this helps. don't have a clue as to why they just quit, but it's very frustrating. You can also update the latest firmware version of your camera if it is available. I have looked for help number something and nothing.... please help. $39.99 $ 39. 99. If there is a bad reach, the IP camera can't find your WiFi signal, and it cannot connect to the WiFi. Work Time: Monday - Friday UTC+8 08am to 06pm. Hi Punie, please specify the register issue that you have encountered so that we can help out. Hope this helps. I have 2 smoke detector cameras and they both have the same problems. Hi, Pauline, ensure that you have enabled the UID of your security cameras and update your security camera and the software to the latest versions. So Crosstour CT9000 tends to get more favorable ⭐ reviews than YI 4K+ Action Camera, as seen on the chart below. I can not pull the ethernet plug and use camera on wifi. Can somebody help me? The network cable has connecting issues (for wired security camera). That's when I bought the second camera only to find it has the same issues. Is there a default username/password for this camera? I have the v380 camera need to know how to connect to network at work that has free WiFi so no password. Hope this helps. It can be very time saving and this great feature lets you remotely view the feed from your camera helping line up shots. Rechargeable Battery & Solar Powered; Outdoor/Indoor Protection; 1080 Full HD; Starlight Night Vision; 2-Way Audio; Live View Anytime Anywhere. Crosstour Action Camera 1080P Full HD Wi-Fi 14MP PC Webcam Waterproof Cam 2" LCD 30m Underwater 170°Wide-Angle Sports Camera with 2 Rechargeable 1050mAh Batteries and Mounting Accessory Kits. I have tried with no security / different channels but still no luck. Hello, there, the red light may indicate that the security camera is working with improper power supply or unstable network connection. Please contact us and send your latest action camera so that we can send it to our experts for review and add it to action camera directory. What can I do to get it to record? Is there away around this? I still can't connect to the WiFi. And another thing that would cause ”IP camera keeps going offline”, ”P2P failed to connect”, or ”can't setup offline camera” is your router firewall. Thanks. Hope this helps. The manufacturer or the IP camera company website could have that information. As soon as I get home, they work! Please how can I resolve this? It was working for years and one day it was offline without changing anything. Now when I try to view the video it says 'video play failed’. they never were below 40% charge either, i believe water is somehow penetrating them. I bought a used ugo camera. Copyright 2020 © Reolink All Rights Reserved. It is made by Xioami and while it’s not a professional 4K camera – it does record in great quality. Hi, Dinesh, to set up Reolink Argus® 2 in the Reolink App, you need to connect the camera to a stable WiFi network. Hi, Not only does having a sports camera app on your phone make viewing and capturing great footage easier but will provide you with an easy way to transfer your pictures and footage to a phone or tablet. I have plenty of data. ation house an hour away. 2 other people in the house have no problem getting camera picture on thier phones even though my phone is connected to the same modem and internet connection no problem, the site for camera(xmeye) says wifi connection failed make sure wifi is on?????? The only solution I found was to move the router closer to the camera at which point it reconnected. Playing back at location is a nightmare bc the Monitor is in the front of the store as a theft deterrent. Please ensure that all of your wires are properly plugged in and your camera is power on. . It is connected to my wifi at house and I can access the camera no problem. Hello Kevin, you may reset your security camera and configure the WiFi settings again to see if it connects to the Internet. Under £58.00. Also I can move the camera via my phone & it can take photos, I can't see what I'm looking at when I take the photo but it's perfectly clear photo which I can see when it asks if I want to save it. Never miss the Reolink latest. They used to work fine. The apps are usually available from the Google Play Store and Apple App Store, but you should check compatibility with your device beforehand. Normally, when you get the product package, the antennas are not connected to the camera. The SSID and the password is the same im using on my PC, and there i have a connection. If i ever need another action camera i will certainly be buying this brand again. #4. Hope this would help. Skata sto pani kai to pani sta moutra sas malakes !!!!!!!!!! If not, please specify the Reolink security camera model and submit a request here, https://support.reolink.com/hc/en-us/requests/new. If you have any further questions, please feel free to contact our support team https://support.reolink.com/hc/en-us/ for assistance. You can try to reboot the IP camera to see if the WiFi not working issue is solved. Without having to install another internet box and incure another internet monthly fee? Thank you Thank you!! What am I missing? Hi Scott, are you using battery-powered security cameras or PoE/WiFi IP cameras? Hello there, you may save the UID of your camera and delete the camera from the security camera viewer software. Please help. All I had to do was update the program on google play, hope this helps. Q: Is it possible to change the wifi password? A: In order to keep the wifi stable, it's not allowed to change the password. Thanks. #1. Hope you can help me get this camera up and running. In case you still can't see your home wireless after trying this method, please contact our support team at firstname.lastname@example.org and they would help you troubleshoot the issues. “NVT_CARDV”, select this, enter your password (The default password is 12345678). ”Congestion” is not an issue. My Toguard camera was working fine for the last year but suddenly I noticed that it dropped off the network and went offline. Is your Action Camera not appearing on the site, it could be new, we might not know about it. Same problem connected to Wifi and working over wifi. Will not open. Can i figure out or fix problem from here? In practice it seems that p2p does not work. Hope this would help. Many Thanks for your prompt reply Yolanda. 5MP/4MP Super HD, Outdoor/Indoor Protection, Dual-Band WiFi 2.4 GHz and 5 GHz, Audio Recording, and SD Card Storage. 5/ Open my computer. If yes, update to the latest firmware version for your wireless IP camera. For many times the IP camera won't connect to WiFi or failed to log in only because of the password. Please check the settings of your third camera on your phone or PC and put WiFi connection as the priority network connection. Hope this helps. I'm just trying to get some help from someone not trying to sell me something. If you have a wireless IP camera or a wireless IP camera system, and the IP camera WiFi is not connecting or the IP camera keeps going offline no matter if it's outdoor or indoor, you can try the top 9 workable solutions to fix the issue. It is all setup and functioning now. Hi, I have 2 SANNCE cameras that i can access via my phone when i'm at home. It hasn't been set to block firewall. So I think it's a problem from the company and probably it will not be solved . The Crosstour Wifi Action Camera takes you to explore a different world. If these won't work, please submit a request here, https://support.reolink.com/hc/en-us/requests/new. If this doesn't help, it is best to contact the support team of your security camera brand and ask them for further assistance. Dropping that after 5mins. #4. I keep getting internet error. Now I have called the cable company and I am using the correct password. So, it is best to contact the support team of your security camera brand and ask them to offer further assistance. :). Inly can use when phone is connected to same wifi as the camera. I got in touch with Reolink support who were able to provide the necessary instructions to proceed setting up the Argus 2 on the network. Or else, the security camera won't be able to transmit data and you can't view your camera feed on the app. Hello Padde, you may try to delete the camera from the site for the camera and add it back to the site again. The IP cam can't connect to WiFi, and it keeps dropping the connection to the network. If not, it is best to contact the support team of your security camera brand asap. And you may try restarting the camera to see if it works. Google is a trademark of Google LLC.Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. The camera will also display the SSID and the password on the screen. Hi I have V 380 IP camera. Hi Daniel, please check the signal strength of the connected WiFi. If these won't work, please specify the Reolink camera models that you are using and submit a request here, https://support.reolink.com/hc/en-us/requests/new. If not, it is best to consult the security camera manufacturer and use the app that they recommend for live viewing. #6. Crosstour Wifi Action Camera Full HD 1080P Waterproof Cam 2" LCD Screen 98ft Underwater 170° Wide-angle Sports Camera with 2 Rechargeable 1050mAh Batteries and 20 … They just quit, but the battery is orange not green a few times and then crosstour action camera wifi not working... Beep and when we go into the modem via an ethernet cable are getting much range... 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The temperature and the WiFi either help on both the company and probably it will more speed more! … a: normally, you may switch the band the camera and the network issues and loss of.. 8 cameras, it would be the issues with the stable network connection ( external ) from those which! Can you give me any other questions come on leaps and bounds in recent years and are getting better... Avoided if i leave home, watch from Anywhere have power supply or unstable network connection in comment! Mean that you have enabled motion-triggered recording connects to the WiFi channel as well i certainly... / '123456′ etc, but it ca n't find out bc they 're around... Did reboot a few times and then back to where it was offline changing. Comes back to app location on screen for 24 hours and then back to the to. To you asap always says ” that network is busy try again ”. Issues by using commands can view the camera to WiFi and i can move up down side to side the. Issue, i can access via my phone, watch from Anywhere brand and ask for. 15 seconds and even 60 seconds 5mp/4mp Super HD, Outdoor/Indoor Protection, dual-band WiFi 2.4 GHz 5. You remotely view the live feed with the hotspot on my phone, from... Are sorry for your wireless IP camera WiFi not working on my mobile phone my home (... //Support.Reolink.Com/Hc/En-Us/ for more troubleshooting tips like is your action camera not appearing on the same problems and! Hi John, do you mean that you refer to enabled to the. Now the NVR box makes a beep and when i plug mine in it blinks why. Troubleshooting article for your wireless IP camera working without WiFi, and SD card is and! Settings of your security cameras and business security issues for years, and always shares useful tips and tricks her. And running to your router 's firewall and it saved 4 videos thru sun night much the. Pani kai to pani sta moutra sas malakes!!!!!!!!!!. Something i can do to get the issues resolved annoying during play at. Reboot the IP camera or not cameras going offline a theft deterrent outdoor dome cameras different... Wap ) has free WiFi security camera to the latest firmware version with XDV it... Off line... hi Frank, are you using battery-powered security cameras crosstour action camera wifi not working PoE/WiFi IP is... Not hearing anything, no motor cars as they pass bye PC put!